FAQ

FREQUENTLY ASKED QUESTIONS

Q. What is the Price ?

Dear Customer, Please click the link, call our hotline (+8808007777777) or visit our website to know the price. Thanks for being with us.

Q. Where is your shop location?

Dear Customer, Please click the link, call our hotline (+8808007777777) or email your address details to crd@prangroup.com to know our shop location nearest to you. Thanks for being with us.

Q. What is your service time?

Dear Customer, We are a 24/7 customer service provider. You can call our hotline (+8808007777777) to get your desired service. Thanks for being with us.

Q. What is the delivery process?

Dear Customer, You will get free delivery in the city area. You need to pay delivery charge based on your location in case of rural area. Please call our hotline (+8808007777777) for details. Thanks for being with us.

Q. What is the complaint disposal time?

Dear Customer, You will get your desired service within 48 hours. Please call our hotline (+8808007777777) for any complaint. Thanks for being with us.

Q. How can I get after sales service?

Dear Customer, Please check your warranty card for after sales service details, and call our hotline (+8808007777777) to claim service. Thanks for being with us.

Q. How to exchange product?

Dear Customer, Please check before you receive the product. If found faulty, return the product to the delivery man instantly. Currently we do not have any exchange procedure. Please call our hotline (+8808007777777) for any claim or complaint. Thanks for being with us.

Q. How to get dealership?

Dear Customer, You must have Trade Lisence, TIN, Warehouse and Shop, Pickup Van and BDT 5 to 6 lac invesment capability to be a dealer. Please call our hotline (+8808007777777) for further information. Thanks for being with us.

News and Events

12th September, 2021

পরিবেশের সুরক্ষায় প্লাস্টিকপণ্য পুনঃব্যবহার বা রিসাইক্লিংয়ে জোর দিচ্ছে দেশের শীর্ষস্থানীয়... read more

12th September, 2021

Collecting about 30,000 metric tonnes of waste plastic, the company is producing 26,000 metric... read more