Our trade partners are our great support. Through them, we reach to our ultimate consumers. They provide support to our entire our promotional activities and merchandising program. We care for our trade partner.
Now, we have a customer care wing to listen to them. We aim to build a strong long term business relationship by taking them through the journey of relationship disposition funnel and expect them to become our advocates in our Business.
We care about their needs in the following ways:
Moreover, at distributors business area, we arrange TRADE MEET where we give them proper training about how to handle their demand and supply management in their area.
We have recently started PCC (PRAN Customer Care) where our trade partners can talk directly by making phone call to a unique number: +88-01973-737777. We will support them in the following ways: