Consumer Care

We view our consumers as our king and we are their laypeople. Our consumers have given us such success for so long years. So, we care about our consumers. Consumer care is the process by which we endorse consumers’ satisfaction and moreover, loyalty. Primarily, it grips managing communication with consumer particularly consumers’ questions and complaints and resolving disputes amicably. Eventually the goal of our consumer care program is to build long-term relationship. To meet this goal, we will go to great lengths to build a strong reputation for lavishing our consumers with special services, discounts, gifts and other benefits.


It’s our great honor to communicate with our consumers. So, we humbly request our consumers to feel free to communicate with us regarding following issues:


  • Complaint for our products
  • Price information
  • Benefits of products
  • Comments for products
  • Any other issues

Objectives that we seek through our consumer care are:


  • To create a culture of customer focus
  • To receive complaints from our consumers on product related matters
  • To achieve customer satisfaction
  • To create rapport and loyalty

We provide the easiest way of communication as we care valuable time of our consumers. Consumers can communicate with us through:


  • Cell Phone: +88-01973-737777 (During 8 A.M. to 8 P.M.)
  • Through our web mail
Product Cataloge
Company at a Glance

Corporate Headquarters


PRAN-RFL Center,
105 Progoti Sarani
Middle Badda
Dhaka 1212, Bangladesh

INDUSTRY

Food Processing

Employees

84,000
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